Privacy & Terms

RiKaSysTemZ® Ltd (“We”) are committed to protecting and respecting your privacy. This policy (together with our terms of use below and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting you are accepting and consenting to the practices described in this policy. For the purpose of the Data Protection Act 1998 (the Act), the data controller is Jordan Jones of The TFL Centre, Cardiff Road, Barry, Vale of Glamorgan, CF63 2QW.

Information we may collect from you We may collect and process the following data about you: Information you provide us. You may give us information about you by filling in forms on our site (our site) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site and/or services. The information you give us may include your name, address, e-mail address and phone number. Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information: technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number. Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this site. We are also working closely with third parties including, for example, business partners, sub-contractors, payment and delivery services, advertising networks, analytics providers, search information providers and class booking providers. Cookies Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy below.

Uses made of the information We use information held about you in the following ways: Information you provide to us. We will use this information: to book you onto any necessary classes that you have booked onto. pass your details onto the relevant instructor/area that you may have enquired about through the main website ( update our membership software, please see other instructors areas for their data protection and usage policy. to notify you if there are any changes to classes that may affect you such as cancellations, postponements or rearrangements. We may share your personal information with any member of our group, which means our instructors/franchises but only if it is relevant to your enquiry. We may share your information with selected third parties including: Analytics and search engine providers that assist us in the improvement and optimisation of our site.

We may disclose your personal information to third parties: In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets. If RiKaSysTemZ® or substantially all of its assets are acquired by a third party, in which case personal data held by it about its members will be one of the transferred assets. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use below and other agreements; or to protect the rights, property, or safety of RiKaSysTemZ®, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.]

Where we store your personal data The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

We will never send you any marketing or advertising emails, texts, messages, leaflets or any other from of marketing material.

We will never share, sell or disclose any of your personal information with any third parties for the purpose of marketing or advertising.


Your rights We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at [email protected] Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to information The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy Any changes we may make to our privacy policy in the future will be, where appropriate, notified to you by e-mail.

Contact Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to [email protected] Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until such a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such a form to email processes that they do so at their own risk. This website and its owners use any information submitted to provide you with further information about the products /services they offer or to assist you in answering any questions or queries you have submitted. This inculdes using your details to subscribe to any email newsletter program the website operates (if applicable) but only if this is made clear to you and your express permission was granted when submitting any form to email process. Or whereby the consumer has previously requsted information or granted permission for their details and information to be used.


Terms Terms and Conditions These terms of use govern your use of our site. These website terms of use have been provided and, approved by the solicitors at legal documents resources DIY Legals. Please read these terms in full before you use this website, If you do not accept these terms of use, please do not use this Website. Your continued use of this confirms your acceptance of these terms. Website Access 1.1 It is not necessary to register with us in order to use most parts of this website. [However, particular areas of this website will onlt be accessibe only if you have registered (if applicable).] Use of Website 1.2 This Website may be used for your own private purposes and in accordance with these terms of use. 1.3 You may print and download material from this website provided that you do not modify or reproduce any of it's content without our prior writte consent Site uptime 1.4 All reasonable measures are taken by us to ensure that this website is operational all day, everyay. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time. 1.5 Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice. Visitor provided material 1.6 Any material that a vistor to this website sends or posts to this website shall be considered non-propietary and non-confidential. We shall be entitiled to copy, disclose, distribute or use such other purpose as we deem appropriate all material provided to us,with the execption of personal information, the use of which is covered under our Privacy Policy. 1.7 When using this website you shall not post or send to or from this website any material: (a) for which you have not obtained all necessary contents; (b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or incovenience to others, which encourages or constitues conduct that would be deemed a criminal offecne, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom. (c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data. 1.8 [We will fully cooperate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of paragraph 1.7.] Links to and from other websites 1.9 Throughout this website you may find links to third party websites. the provision of a link to such a website does not mean that we endorse that website. If you visit any website via link on this website you do so at your own risk. 1.10 Any party wishing to link to this website is entitled to do so provided that the conditions below are observed: (a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with is in writing; (b) you do not misrepresent your relationship with this website; and (c) the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party. 1.11 By linking to this website in breach of clause 5.2 you shall indemnify us for any loss or damage suffered to this website as a result of such linking. Disclaimer 1.12 Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date. 1.13 All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion. Exclusion of liability 1.14 We do not accept liability for any loss or damage that you suffer as a result of using this website. 1.15 Nothing in these Terms of Use shall exclude or limit for death of personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom. Law and Jurisdiction These terms of use are governed by English law. Any dispute arising in connection with these terms of use shall be subject to the exclusive jurisdiction of the Courts of England and Wales. Our details Our business name is: RiKaSysTemZ® Ltd Our business address is: Cardiff House, Cardiff Road, Barry, CF63 2AW [Our VAT registration is: ] Our contact details are: [email protected] or 01446 731 281

Cookies, Use of Cookies This website uses cookies to better the users experience whilst visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer/device. This complies with recent legislation requirement for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on the users computer/device. Cookies are small files saved to the users computers hard drive that track, save and store information about the users interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website onto their computer hard drive they should take necessary steps within their web browser security settings to block all cookies from this website and its external serving vendors. This website uses tracking softward to monitor its visitors to better understand how they use it. This software is provided by google analytics which uses cookies to track visitor usage. The software will save a cookie the computers hard drive in order to track and monitor your engagement and usage of the website but will not store, save or collect personal information. You can read Googles Privacy Policy here for further information ( Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days though some may take longer. No personal information is stored, saved or collected.

Online classes:

As a result of the lockdown due to the Coronavirus, we have made available an online platform to allow members to continue doing classes in the comfort of their own home. 

The online platform is subject to a monthly subscription which is stated on the checkout page.  It starts on the day you pay and the monthly fee is automatically taken on that date the following month (unless a bank holiday).  

Subscription can be cancelled at any time by the member themselves or a request can be made to us to cancel their subscription to [email protected]

No refunds will be issued in accordance with this policy for online classes.  RiKaSysTemZ® Ltd clearly state on the checkout page that it is a monthly payment and also highlight the fact that it can be cancelled at any time.  

RiKaSysTemZ® Ltd or any of it's instructors or officers cannot be held responsible for any injury during any workouts carried out in your own home due to the lockdown situation.  You agree to partake in the workouts at your own risk and you agree to take all necessary safety precautions before, during and after a RiKaSysTemZ® workout.

Last Updated May 2020